Privacy Policy

What personal information NXTV collects, why, and what you can ask us to do with it. Last updated: November 5, 2026.

This policy explains how NXTV (“we”, “us”) handles personal information when you visit this website, ask for a free trial or order a plan. We collect as little as we can, and we don’t sell it.

What we collect

When you message us on WhatsApp, we receive:

  • your phone number and WhatsApp profile name,
  • the messages, photos and screenshots you send us, and
  • details you give us, such as your device and the player app you use.

When you order, we also keep your plan, its start and end dates, your login details and a record of your payment, such as the amount, the date and a payment reference. This website has no card form, so we never receive card numbers through it.

When you visit this website, our hosting provider’s servers may record standard technical data, such as your IP address, browser type, the pages you open and the time. This is used to keep the site running and secure.

When you use the trial form, the email, device and WhatsApp number you type are placed into a WhatsApp message on your own device. This website does not send them to us or store them. We only receive them if you send that message, and from then on we handle them as described above.

Cookies and tracking

At the time of this update, this website does not set cookies and does not use analytics or advertising trackers. Our fonts are served from our own server, not from a third party. We may count clicks on our WhatsApp buttons as totals, without identifying who clicked. If we add analytics or anything that uses cookies, we will update this page first.

How we use your information

  • to set up your free trial or plan and send your login,
  • to help you with setup and fix problems,
  • to confirm payments and handle refunds,
  • to prevent abuse, such as repeated trials or resold logins, and
  • to meet legal obligations, such as keeping payment records.

We message you about your trial, your plan and your support requests. You can ask us to stop messaging you at any time.

We don’t sell your information

We do not sell your personal information, and we do not share it for targeted advertising. Because of that, there is nothing to opt out of. If this ever changes, we will update this policy first and respect browser opt-out signals such as Global Privacy Control.

Who else handles your information

  • WhatsApp (Meta Platforms) carries our chats. WhatsApp’s own privacy policy applies to how it handles your messages.
  • The payment provider you choose processes your payment under its own privacy policy.
  • Our hosting provider runs the servers for this website.

We may also disclose information if the law requires it, or to protect our rights or the safety of others.

How long we keep it

We keep your information while your trial or plan is active, and afterwards only as long as we need it for refunds, questions, disputes and records the law requires. Then we delete it or make it anonymous.

How we protect it

We limit who can see your information and use reasonable security measures. No system is perfectly secure, so please never send us your bank PIN, online banking password or full card number in a chat. We will never ask for them.

Your rights

You can ask us to:

  • tell you what personal information we hold about you,
  • correct it,
  • delete it, unless we have to keep a record by law, and
  • stop sending you messages.

Some states, including California, give residents these rights by law. We offer them to everyone. Message us on WhatsApp at +1 (803) 599-8078 or email [email protected] and we will reply within 45 days. We may ask you to confirm the request from the WhatsApp number or email address you used with us, so we know it’s really you. We won’t treat you differently for using your rights.

Children

NXTV has no minimum age, but the person who orders must be able to accept our terms. If you are under 18, ask a parent or guardian to order for you. We do not knowingly collect personal information from children under 13. If you think a child has sent us information, tell us and we will delete it.

Changes to this policy

If we change this policy, we will update it on this page and change the date at the top.

Contact

Questions about your privacy? Message us on WhatsApp at +1 (803) 599-8078 or email [email protected]. See also our terms of service.